Riffle runs the office of installation companies. Every call, email and voice note goes from first contact to job done.
A breakdown comes in at 07:40. Riffle turns the call into a work order, matched to the customer and planned in the nearest van.
On the roof, phone in pocket. They say what they did. Riffle writes the work order, hours and article numbers included.
Friday, fourteen work orders. Finished jobs turn into invoices, priced from your own catalogue. You approve, once.
Gets the appointment, the reminder and a message when the van is on its way. Signs on the technician's phone, and the invoice follows the same day.
Calls, mails, photos and hours land on the work order. Nobody types it twice.
A breakdown at 21:00 gets a reply, a slot and a confirmation. You read it in the morning.
You decide which actions it may take on its own, and up to which amount.
One flat fee, not per seat or per work order. Stop at the end of any month.
How it works
Turns every call into a work order. Follows up every quote. Invoices every job the day it's done. You just say yes.
Agents listen to the calls and read the email, pull the customer record and open a work order with the details already filled in.
Agents prepare the next step from what is already on the job. You review and approve.
Every message, quote and visit lands on the same customer, so nothing is asked twice.
Agents price the job from your own catalogue, send the offer and follow up until it is signed.
Agents put each job in the right van on the best day, track the confirmation and follow up to make sure everything goes as planned.
Appointments, quotes and invoices, on your own site. They sign or reschedule without calling you.
Paste the snippet, pick your colours and the widget is live. Works on any site builder, no developer needed.
The customer moves the appointment and everything automatically updates.
Technicians have the customer, the quote and the site notes on their phone. Every update they make lands on the work order.
Arrive, work, leave. The timesheet builds itself from the job and goes straight to the invoice.
Agents price what was done from the hours and the materials, send the invoice and keep an eye on payment. You approve, once.
Syntess or ENK. Riffle reads and writes the records you already keep.
Connect your mail, your system and your materials. The first work order lands the same day.
Which agent may send what, and up to which amount. Change it whenever you like.
Each mail, call and change sits on the work order with who did it and when. Agent or person.
Mails, quotes and work orders in the language and the tone they expect.
Stored in the EU, never used to train models. Export everything, any time.
Mail, calls and the portal land in one place. You see what needs a yes and nothing else.
The Riffle app is made for one hand and a cold morning. Photos, hours and materials, without the form.
The extra work orders flow through, and nobody at the desk feels it.
Anything we have not answered, ask us directly. Chat or email, within the hour on business days.
No. Riffle reads and writes the ERP you have. The old system goes off when the last workflow has moved.
€500 a month during early access, excl. VAT. One flat fee, not per seat and not per work order. Once early access is over, we agree a price that works for both of us.
An afternoon. Connect your mail, your system and your materials, and the first job lands the same day.
Only what you allow. You set which agent may send what, and up to which amount. Everything above that line waits for your yes.
Every action sits on the work order with who did it and when, agent or person. Anything above the limits you set waits for your yes, and you can change those limits whenever you like.
A general assistant does the task you ask for. Riffle runs the back office: it acts on the job without being asked, inside the limits you set, and everything it does sits on the work order.
They get the Riffle app, on the phone they already carry. There is nothing to learn: a photo, a voice note or a line of text, and Riffle writes the record.
Yes, and in the language your customer writes in. Mails, quotes and job records go out in the tone they expect.
Your price list, your mail, your week. €500 a month while we build it with you.
